Privacy Policy

EazyRoam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website EazyRoam.com and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Applicability of This Privacy Policy

This Privacy Policy applies to all users of EazyRoam, including individual users, business users, and job applicants. It governs the collection and use of information across our website, mobile application, and related services.

2. Information We Collect

We collect information to provide better services to our users. This includes:

a. Personal Information

  • Examples: Name, email address, phone number, billing address, and payment information.
  • Identification details for identity verification where required (e.g., government-issued ID numbers).

b. Device Information

  • Examples: IP address, browser type, operating system, and device identifiers.
  • Network and connection information.

c. Usage Data

  • Details of your usage of our services, including traffic data, location data, and communication data.

d. Cookies and Tracking Technologies

  • Information collected through cookies, beacons, and similar technologies. For more details, please refer to our Cookie Policy.

e. Children’s Data

  • EazyRoam services are not directed at children under the age of 16. We do not knowingly collect personal information from minors without parental consent.

3. How We Use Your Information

We use your information for the following purposes:

a. To Provide Services

  • To set up, operate, and manage your account.
  • To deliver mobile data services and related support.

b. To Improve Our Services

  • Analyzing usage trends and user behavior to enhance user experience.
  • Personalizing content and recommendations.

c. To Communicate with You

  • Sending service-related notifications, updates, and promotional materials.
  • Responding to customer inquiries and support requests.

d. For Legal Compliance

  • To comply with legal obligations and enforce our terms and policies.

4. Sharing Your Information

We may share your information with:

a. Service Providers

  • Third-party vendors assisting in payment processing, data analytics, marketing, and customer support.

b. Business Partners

  • Partners for co-branded services or joint marketing activities.

c. Legal Authorities

  • When required by law, regulation, or court order.

d. Corporate Transactions

  • In the event of a merger, sale, or transfer of assets, your information may be transferred.

e. International Transfers

  • Information may be transferred to and processed in countries other than your own. These transfers are safeguarded through measures such as data processing agreements and standard contractual clauses.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

a. Access and Update

  • Access and update your personal information through your account settings.

b. Opt-Out

  • Opt-out of receiving marketing communications by clicking the "unsubscribe" link in emails.

c. Data Deletion

  • Request the deletion of your personal information, subject to applicable laws.

d. Restriction of Processing

  • Restrict the processing of your data under certain conditions.

e. Data Portability

  • Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@EazyRoam.com.

6. Data Security

We implement industry-standard measures to protect your information. This includes encryption, firewalls, and secure access protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information as follows:

  • Account Data: Retained for the duration of your account’s existence.
  • Transaction Data: Retained for seven years for compliance with financial regulations.
  • Other Data: Retention periods vary based on the purpose of collection.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." For significant changes, we will notify users via email or prominent notices on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact through Chat icon or email us:
Email: support@EazyRoam.com

You can also check out the FAQ page for more details.